To use a single agent:
In any input box, type @ and select Voice of Customer Synthesizer from the agent selector. After that, enter your prompt or question. The agent will start working on your task and respond directly. To use multiple agents:
No extra steps needed—when your request needs it, the app will automatically involve a group of relevant agents to deliver the most complete answer.

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What does this agent do?

Voice of Customer Synthesizer helps you turn customer feedback into clear, actionable insights. It finds patterns in what your customers say, uncovers both obvious and hidden needs, and highlights what matters most—so you can make smarter decisions.

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Why should I use it?

Use this agent when you want to deeply understand your customers, improve your product or service, and focus on changes that have real impact. It saves you from guesswork and makes customer intelligence easy to act on.

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When should I use it?

  • Analyzing customer reviews, surveys, or support tickets
  • Prioritizing features or improvements based on customer needs
  • Reporting customer sentiment to leadership or teams
  • Connecting customer insights to product or service development

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How does it work?

Describe your feedback sources or goals. The agent reviews customer feedback from across your channels, spots patterns and themes, and maps out top needs and priorities. It provides a report and clear recommendations for your next steps.

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What do I get?

You’ll receive:
  • A voice of customer report with key insights and priorities
  • A framework linking customer needs to product or service actions
  • Actionable recommendations for improvements
  • Guidance for sharing insights with your team

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How do I use it in the app?

  1. In any input box, type @ and select Voice of Customer Synthesizer
  2. Enter your prompt or describe your feedback sources or goals
  3. The agent will review your input and respond directly with its findings

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Example

“We used Voice of Customer Synthesizer after launching a new feature. The agent reviewed all our customer feedback, spotted a pattern in what users wanted next, and helped us prioritize our product roadmap. We acted faster and delivered what mattered most.”

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Tips

  • Be clear about the feedback sources and business goals
  • Use before product planning or feature prioritization sessions
  • Combine with Customer Success Manager or Strategy Development for a full customer intelligence loop